We can help you list multiple types of events: standard, pre-registration, group, time slot and even allocated seating events. Our system supports multiple ticket types and event categories.

Yes, we charge a commission or ‘booking fee’ for each ticket sold through our platform. Price varies depending on the event and type of service you choose. We try our best to keep these fees as low as possible. The booking fee is displayed clearly when you sell tickets, so you know exactly how much you’re paying.

Go to sell tickets page and start the process for registration as an organiser. Please read our terms and conditions before registering.

You’ll be asked to fill out as much information about your event as possible. This will include general information, the number of tickets you want to sell, venue information, start and end date, as well as pricing per ticket.

Our customer support team staff will get in touch to discuss booking fees and the services we can provide to promote your event. Once all agreed and confirmed, we will set up the event listing account with your event information, ticket information and seating plan. We’ll keep you informed throughout this process.

Once booking fees are agreed, we will activate your account in our system after inputting the details you’ve given us. We’ll provide you with user login details so you can see your dashboard. However, there’ll be some blocked features on this as we want to ensure that no changes are made that can affect the sale process.

Your active account can list more than one event, though there will be a separate listing for each event and seating allocation. Please contact our customer support staff who will help you add more events to your account.

Our system is designed to help you set almost all types of seating arrangement. You just need to provide your venue seating layout and inform us about different pricing brackets. Then we can create a custom seating plan specific to your event and venue. You can choose from many seating options including rows, tables, booths or a mixed layout. We can also set different labels for different types of seating or parts of the venue.

We may ask you for more information to make your listing as detailed as possible. This could include any age restrictions, dress codes, special requirements for disabled/carer tickets, parking information or anything else you want your buyer to know.

Yes, our Facebook shop lists and displays all the events shown on our website. Your buyer can use it to book event tickets directly. You can also use this platform to share and promote your event to your social network.

Yes, you can link merchandise directly with your event listing for your buyer to purchase through our system. Whether it’s food, drinks, t-shirts or other promotional items, these can be incorporated within the ticket sales.

An e-ticket with a unique QR code will be emailed to your buyer straight after purchase. They can also download the ticket on mobile devices to gain entry to the event.

If you’re looking to include a physical ticket as part of a package deal, VIP promotion or bulk buy, we can help you issue physical tickets and arrange to post them to you. However, this will come at an additional cost. Please talk to our customer support staff to make arrangements.

Yes, simply tell our customer support team what your requirements are and we’ll help you promote your event through social channels like Facebook. We can also boost your event in terms of our own listings, and in some cases TV and print campaigns. We can set up promotional and discount codes, as well as create promotional campaigns to achieve maximum reach. However, this will come at an additional cost.

We have a guest list management service where guests can register for your free event. We will set up your account in a similar way to paid events and all guests will receive a unique QR code that can be scanned at entry. After the event, you can do a full guest list analysis and report. There will be a terms of service charge for these, so please contact our customer support team for more information.

While you can’t edit details, your account will allow you to track the sales process and generate a report that will help event promotion. Our data analysis features help with real-time reports of sales, promotions, customer habits and purchase history.

Yes, we can change the prices at any time, just talk to our customer support team.

Yes, please call our team so we can help close the listing and stop ticket sales.

You must inform us as soon as possible so we can send an email to all buyers informing them of the change to their event. We have a refund policy that will automatically issue a refund to the buyer for the face value of the tickets. Booking fees are non-refundable, please read our terms and conditions.

Our company logo can be downloaded from our website to be used on promotion leaflets, media and print announcements. These logos are available in different colour formats. However, as part of our piracy policy, our logos can only be used in relation to the sale of tickets listed on our website.

You can download our state-of-the-art entry app for ticket validation. It will scan the unique QR code on each ticket just once to avoid duplication and check attendance registration. This app can be downloaded from our website and is available for both iOS and Android phones.

You’ll need Internet access to download the app. However, after download and login, it can be used both online and offline to validate tickets.

The ticket entry app has several key features: online/offline operation, secure ticket scanning, guest list management, real-time entry reports and it facilitates wireless printers being linked to produce wristbands, badges or labels for customer identification and management.

Unfortunately, we can’t help you with door staff for entry. You’ll need to hire them separately for the date of the event and explain to them how to use our app. It’s easy to use, so this shouldn’t be too difficult.

We can arrange payment via transfer to your bank once the event is over.
We can also connect your payment gateway, so that you receive face value of the ticket right away.

Payments are made within seven days of the event. You don’t need to send us an invoice as the process is automatic.

Simply log back into your account and see all the sales and payment data from the event.

entertainrr is a company dedicated to helping artists and event organisers connect with each other. Each of our artists has an individual profile to showcase his/her talent. Using our dynamic search function, organisers can find their perfect act and book them for their event. All payments, negotiations and contracts are managed through the site.

You need to register an account so we can send any notifications or extra information about your account directly to you. You will also receive the latest news on upcoming events, offers and announcements.

No, it’s free to list an entry with us and only takes a few minutes.

Check you are using the correct email address and password. If you have forgotten your password, please click the corresponding button and we’ll send you a link to reset it.

The ‘reset password’ email may have been sent to your junk or spam folder. Check these folders in your mailbox first, then contact customer support if it hasn’t been received.

Please contact us directly using our enquiry form. Mark the subject as ‘complaint’ and we’ll do our best to deal with your query as quickly as possible. However, as we may need input from the event organiser, complaints may take up to 28 days to resolve.

Of course, simply fill in the relevant details and this will be set up on our system.

Provide as much information about yourself, your act and your experience as possible. This is your chance to impress event organisers and attract bookings. Write an engaging profile, add videos, photos and any relevant social links to attract interest. Be sure to include any relevant performance or travel-related information.

A price package outlines what your event organiser will receive for a specific price. Use discounts and competitive pricing structures to stay ahead of the curve.

Talk to our team and they’ll advise you on ways to improve your profile and attract more listings.

Yes. Our easy-to-use, secure platform means you can make or receive payments instantly. It supports payments from all major credit and debit cards and has multiple payment options.

No, artists will receive the full, agreed price directly from the event organiser. The event organiser will be charged a 10% administration fee to cover processing the booking and use of our platform.

Use our intuitive search bar and find artists based on location and category. Simply click the ‘book now’ button to send a request.

Provide all the information artists need to know to make a decision. This should include event type, location, date, time, venue, budget and anything else you think might be relevant.

Sign the digital contract and terms of booking, then make payment through our platform. Our secure gateway supports payments from all major credit and debit cards and has multiple payment options.

Technical support is available through email and call-back request. Telephone support is available during office hours (Mon-Fri, 9:30am to 5:30pm).

entertainrr charges the event organiser a 10% administration fee to cover processing bookings and use of our platform. This fee is non-refundable, even if the event is cancelled, as the work it relates to will have already taken place.

entertainrr is an intuitive and holistic events management platform. It brings sponsors and event organisers together using a unique range of features.

Sponsorships are vital for both event organisers and sponsors themselves, as they increase brand awareness, allow access to new markets and create the best event possible.

You need to register an account so we can send any notifications or extra information directly to you. You will also receive the latest news on upcoming events, offers and announcements.

No, it’s free to list an entry with us and only takes a few minutes.

Check that you are using the correct email address and password. If you have forgotten your password, please click the corresponding button and we will send you a link to reset it.

The ‘reset password’ email may have been sent to your junk or spam folder. Check these folders in your mailbox first, then contact customer support if it hasn’t been received.

Please contact us directly using our enquiry form. Mark the subject as ‘complaint’ and we’ll do our best to deal with your query as quickly as possible. However, as we may need input from the event organiser, complaints may take up to 28 days to resolve.

Use our intuitive search function to find events to support. Search by different categories such as target audience, event size, location or event type.

An event organiser will create different packages to attract interest. These will include cost, level of involvement and the benefits of collaborating with them.

All our contracts are digital and stored within the platform. You can access these contracts via your account history.

Yes, our secure gateway supports payment from all major debit and credit cards and has multiple payment options.

The sponsor will be charged a 10% booking fee to cover entertainrr processing bookings and use of our platform. This is non-refundable, even if the event is cancelled, as the work it relates to will have already taken place.

Provide as much information as you can about your event (audience, size, location etc). You may receive a call from our customer service team to determine your requirements.

A sponsorship package is what will attract a sponsor to your event. Create different package grades (bronze, silver and gold) and detail any offerings you want to give brands. Make sure to include prices at this stage.

Yes, our secure gateway supports payment from all major debit and credit cards and has multiple payment options.

Administration and booking fees are taken from the sponsor. Event organisers do not pay entertainrr for its sponsorship services.