Please read the following important terms and conditions before you create an account and list your services on our website and check that they contain everything which you want and nothing that you are not willing to agree to.  You should understand that by creating an account and listing your services on our website, you agree to be bound by our terms and conditions

Summary of some of your key rights:

Entertainrr.com provide an online platform by which Events Organisers connect with and book services (Bookings) of artists (You).  We are not responsible for Events or Bookings and therefore have no control over these.  Any bookings made via our website will be subject to a contract between you and the Event Organisers (Contract).

This contract sets out:

  •  your legal rights and responsibilities;
  • our legal rights and responsibilities; and
  • certain key information required by law.

If you don’t understand any of this contract and want to talk to us about it, please contact us by:

  •  email – support@entertainrr.com, responded from Monday to Friday: 9:30 am to 5:30 pm; and
  • telephone – 08003687709, answered from Monday to Friday: 9:30 am to 5:30 pm We may record calls for quality and training purposes.

Do you need extra help?

If you would like this contract in another format (for example: large print) please contact us using the contact details at the top of this page.

Who are we?

www.entertainrr.com is a site operated by Razr Media Limited.  We are registered in England and Wales under company number: 10622922. Our registered office is at: 65 Delamere Road, Hayes, England UB4 0NN. Our VAT number is: 270 5376 04.

1. Introduction

1.1 If you create an account and list your services on our site you agree to be legally bound by this contract.

1.2 This contract is only available in English. No other languages will apply to this contract.

1.3 When listing your services and entering into Bookings you also agree to be legally bound by:

1.3.1    our website terms and conditions and any documents referred to in them including our privacy

            policy and cookie policy; and

1.3.2   the Contract;

2.       Creating an account

2.1 You can create an account by accessing the Connect with Artists page where you are required to input your details to create a profile.  It is your responsibility to ensure that your details are true, correct and accurate.

2.2 Once you have created your profile, our team will contact you to discuss your profile.  Our team will then activate your account and may also carry out checks to confirm your identity which may include telephone calls to confirm identity and request of identity documentation.  If you are unable to or refuse to comply with our reasonable requests under this clause, or if we suspect that any information that you have given us is untrue, inaccurate, false or misleading, we reserve the right to suspend or terminate all of your accounts and to prevent you from using our website in future.

2.3 In creating an account, you will be required to input a password.  It is your responsibility to ensure that you input a secure password and maintain the confidentiality of your password.

2.4 You will at all times remain fully responsibility for your account, including the information and events listed under your account and we cannot be held liable for any loss or damage or other liability arising from any unauthorised access use of your account or from your failure to comply with this clause.

2.5 It is your responsibility to immediately notify us of any unauthorised use of your password or account or of any other breach of security in relation to your account.

2.6 We reserve the right to close any accounts which have not entered into any Bookings for a period of 6 months.

3. Bookings

3.1 Once your profile has been created, you can contact Event Organisers directly to offer your services or wait for Event Organisers to contract you.  Once a connection has been made you can proceed to complete our digital contract and terms of booking form.

3.2 We will process the payment received from the Event Organiser and deduct our fees (see clause 3 below) and generate and email to you a digital contract and it is at this point that a legally binding contract is formed between you and the Event Organiser (Contract).

3.3 It is your responsibility to ensure that the information that you input on your account and on the booking form is correct.  Any loss suffered as a result of inaccurate details being input by you will be borne solely by you and will remain your responsibility.  In the event that you fail to provide true, complete and accurate particulars, we may at our sole discretion suspend or terminate your account and we will be entitled to seek compensation from you for any direct costs or losses suffered as a result of such failures.

4. Fees

4.1 Our booking fee in respect of each booking will be agreed and paid by the Event Organiser (Booking Fee).

4.2 [We will collect payments from the Event Organiser and transfer the element of the payment directly to you].

4.3 The Booking fees are non-refundable and will not be refunded in the event of cancellation or non-performance of the Contract.

5. Cancelling or Changing Bookings

5.1 If you need to make any changes in relation to a Booking or if a Booking needs to be cancelled, it is your responsibility to ensure that you notify the Event Organiser as soon as possible.  You must also notify us of any such changes or cancellations in writing (by email) as soon as possible.

5.2 The Contract will detail the charges and fees payable in the event of any changes or cancellations of Bookings, and it is your responsibility to familiarise yourself with these charges and fees.

5.3 We will not be responsible for any costs or charges associated with or stemming from any changes or cancellations of Bookings for any reason.

6. Your obligations

6.1 During the time that your account shall remain active you shall:-

6.1.1 agree that your use of our website is governed by our website terms of use .  You shall ensure that you are familiar with these and at all times that you are using our website, complying with these terms;

6.1.2 ensure that your account information remains true, accurate and complete at all times and notify us or update your account in the event of any changes to your account details;

6.1.3 ensure that your details remain true and accurate and updated at all times and ensure that any amendments to  or cancellations of the Bookings are updated as soon as possible and notified to us in writing (by email);

6.1.4 deal with any enquires in an efficient and appropriate manner;

6.2 You warrant and represent that you are the Artist or acting on behalf of the Artist and have the necessary authority to list the Artists details and availability and enter into a Booking and Contract;

7. Indemnity

7.1 You shall indemnify us for any losses, damages, liabilities, costs and expenses (including professional fees) incurred by us as a result of any action, demand or claim:

7.1.1 that the use or display of any intellectual property in relation to a Booking on our website infringes the intellectual property rights of any this party (a third party claim);

7.1.2 that we are in breach of any applicable laws as a result of any act or omission by you;

7.1.3 made against us by any third party (including Event Organisers) arising from any Bookings or under the Contract, including for the cancellation or amendment of any Bookings.

8.           End of the contract

If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.

9. Limit on our responsibility to you

9.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not responsible for:

9.1.1     losses that:

9.1.1.1          were not foreseeable to you and us when you created an account; or

9.1.1.2    arise as a result of you entering into the Contract, including non-performance of the Contract; or

9.1.1.3     that were not caused by any breach on our part such as losses by virtue of any acts, omissions or breach by the Event Organiser, the Venue or any other third party;

9.1.2           business losses; and

9.1.3     any consequential, indirect or incidental losses or any of the following losses (whether direct or indirect) loss of business, loss of income, loss of profit, loss of goodwill, or loss or damage arsing from or connected in any way to business interruptions.

9.2 Except as stated in these terms and except for any legal responsibility that we cannot exclude in law all warranties and conditions whether express or implied by statute, common law or otherwise are excluded to the extent permitted by law.

9.3 Subject to clause 9.1 and 9.2, our total liability to you shall not exceed the sum of £1,000,000.

10. Intellectual property

10.1 Intellectual property rights in Entertainrr and www.entertainrr.com, whether registered or unregistered, vest in Razr Media Limited.  You are not permitted to use our marks or logos on your website without our permission.

11. General

11.1 If any provision of these terms is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provisions of these terms shall not be affected.

11.2 These terms and any dispute or claim arising out of, or in connection with, these terms, their subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws of England and Wales.

11.3 The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, these terms, their subject matter or formation (including non-contractual disputes or claims).

12. Disputes

12.1 We will try to resolve any disputes with you quickly and efficiently.

12.2 If you are unhappy with our service to you or any other matter, please contact us in writing as soon as possible.

12.3 If you and we cannot resolve a dispute using our internal complaint handling procedure, we will:

12.3.1 let you know that we cannot settle the dispute with you; and

12.3.2 You may also use the online dispute resolution (ODR) platform to resolve the dispute with us. For more details, please visit the website on the ‘Your Europe’ portal: https://webgate.ec.europa.eu/odr.

12.4 If you want to take court proceedings, the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to this contract.

12.5 Relevant United Kingdom law will apply to this contract.

13. Our right to vary these terms and conditions.

13.1 We reserve the right to amend these terms and conditions from time to time for various reasons including changes in relevant laws and regulations, changes in our business, changes in payment methods and changes in technology.

13.2 Your order will be subject to our policies and terms and conditions in force at the time of your order unless such changes are required to be made by law.